Effective 22 October 2026
1. Our advice to you
Castilion’s mortgage advisory and application support is provided free of charge to the client, unless a fee is agreed with you in writing before any work begins. Where a fee applies, its amount, basis and timing are stated in your Castilion Mortgage Advisory Services Agreement, and no other fee is payable to Castilion.
2. Commission from banks
Where a mortgage completes, the lending bank may pay Castilion a commission under its broker arrangements. This commission is paid by the bank, does not increase the interest rate or fees you pay to the bank, and does not reduce the amount you borrow. On request, Castilion shall disclose the source and basis of any commission received in connection with your mortgage.
3. Our duty to you
Castilion recommends the finance that best suits your circumstances among the lenders it is able to approach. Commission levels shall not influence the recommendation made to you. Castilion does not represent the whole market, and the lenders approached for your application shall be identified to you.
4. Costs payable to others
Separately from Castilion, you will pay bank fees (such as processing and valuation fees), Dubai Land Department fees, trustee fees, mortgage registration fees and, where applicable, agency commission on the property purchase. These are illustrated on the Website and confirmed in your bank’s offer documentation. Since 1 February 2025 these fees must be paid in cash and may not be added to the mortgage.
5. Property brokerage
Castilion is also licensed for real estate brokerage. Where Castilion acts in the purchase of a property as well as its financing, any brokerage commission is agreed separately in writing and disclosed before you commit.
Questions? Email info@castilion-estates.com.